What Features Should I Look In My New Epos System?

Choosing a new epos system is an important decision both new and experienced business owners will ever make. Significant time should be put into researching about epos software.

Sometimes, here and there — particularly in case you're opening your first independent business or are new to point of sale systems — it tends to be difficult to know exactly what you should explore.

That where we come in. We're here to make everything fair and ensure you recognize what to consider before taking the plunge into POS domain. Sound tempting?

1. Pricing

In case you're new to the world of POS software, fortunately you have entered at a great time. In recent past, a robust POS system wasn't feasible for independent retailers, because of their high price points. Be that as it may, on account of the newer software as a service (SaaS) display, reasonably priced options are now just a phone call away.

That is the good news. The bad news anyway is that the same number of value POS systems that are currently out there, there is an equivalent measure of average ones also. Somewhat later in this post we'll address what features you'll need to expect from a quality system.

But, before we head down that street, let’s address pricing. One of the easiest ways to detect a spota dud system is through inconsistent or sketchy pricing.

As much as pricing may differ from system to system, transparency within the pricing never should. POS suppliers should offer competitive, simple pricing that is easy to understand. There is nothing wrong with contracts — you can often save some money through the span of the year — however they should be optional. Mandatory contracts should be seen as warnings.

In the event that you experience a required contract while doing your research, ask to whether they have a no-contract option. If they say no, ask why. If you can't find a simple solution out of them or you're simply not happy with their response, run with your gut and another provider.

2. Reporting

You're investing resources into an epos system most likely that you've heard that besides allowing you to take transactions, they work wonders for employees and stock management and enable you to get to data that will revolutionize your business and drive sales forward. That is all true.

Beyond sales transaction data type and amount, you are going to need to anticipate a couple of different kinds of reports, including: top selling products, stock reorder, 'X' and 'Z' reports, sales and inventory action by date range, and customer activity.

Another part of quality reporting is the capacity to check how sales are getting along at your store from anywhere anytime. That means in case you're far from your store you should be able to check net sales, transaction counts, average sales value, and the total number of customers, in real time from your telephone or tablet.

3. Integration

In case you're not familiar about the idea of new epos system integration, essentially it allows business owners to use a wide range of devices at the same time by giving applications a chance to talk each other.

What exactly does this mean? It means that instead of having to split your time among a variety of task, apps are presently synchronized and prepared to go at a drop of a hat. Need a model? Take MailChimp integration first off. By integrating your POS system with your MailChimp account, you can collect customer email addresses with your POS system at the point of sale and have them sync directly with your MailChimp account. Along these lines, whenever you send out a newsletter to loyal customers, you can skip the step of having an update your email list.

4. Support

We never require customer support, so regularly it may assume a lower priority in relation to other — and what may appear all the more pressing — features. Be that as it may, sooner or later in the lifespan of your POS system, you'll most likely need a hand all over.

Regardless of whether it's with questions after you first set up your system, or in twelve months when you've changed into a POS power user. In any case, there are a couple of things you should anticipate from customer support.

To begin with 24/7 is a must, — whether this is through phone, email, or live chat. Somebody should always be available to respond to your most pressing questions in a reasonable amount of time. Not having the important customer support can result in the failure to accept transactions and lose sales.

There will never be a reason for passing up income, never. This help should also be unlimited and come at no extra charge. With the internet and now a plenty of review sites, it's simpler than at any other time to figure out which POS systems give the best customer support and service.

5. Usability

While picking a POS system, ensure it is anything but difficult to setup and easy to use. You should have the capacity to deal with the setup process yourself and preparing employees should take minutes, not hours. A POS system should offer an easy interface that is anything but difficult to learn.

From the very beginning, nothing about your system should feel overpowering. Everything from importing inventory to managing employees to pulling sales data should feel easy and simple to accomplish.

When exploring the usability of a system, this is a great time to ask references and visit shops being referred to. Visit stores and don't be bashful. Come with a list of questions that are most important to you. The system is impressive as the supplier portrays it, vendors will be happy to sign its praises.

Then again, in the event that they're experiencing difficulty with specific features, they'll presumably need to save you the tension of running with a failure system. So give close attention, tune in to what they need to state, take notes and catch up with a sales representative if have any extra questions.